Any person who has the Samsung Q850T soundbar in their house theater system may have struggled to get their audio kit doing work, soon after a mid-September firmware update appears to have impacted the speakers’ features.
A amount of Samsung buyers have taken to the company’s US boards to complain about challenges with the Q850T – a 5.1.2 channel speaker method with Dolby Atmos audio – exclusively when connecting the soundbar to rear speakers.
Consumer Roberband posted in September about an update around Wi-Fi that went erroneous, with the Samsung SmartThings app failing to entirely complete the update:
“Updated final evening by Wifi and it’s leading to significant difficulties. Initial off, the update did not really complete heading by utilizing ‘Smart Items.’ It starts for a several seconds and then suggests there are no updates. So now the soundbar gets stuck in a boot-loop when I check out to connect the rear speakers. If I unplug the rear speaker receiver the dilemma ceases, but this has produced the device unusable.”
This issue is corroborated by a handful of other end users, with other folks stating that the HW-Q900T (the next product up) suffers from the exact concern, and that hoping to put in more than either Wi-Fi or USB is a no-go.
“I am obtaining the correct similar problem. Seems to have began soon after the 9/15/21 firmware update,” just one person states.
Roperband adds that “Unfortunately, I can’t install either by Wifi or USB. We are going to just have to wait around for the newer firmware to resolve this situation I guess.”
A fix on the horizon?
A new firmware update (1021.) was produced on September 30, seemingly to address the previously mentioned concerns.
Another consumer promises that they productively updated the firmware in excess of USB, though many others continue to flounder seeking to do so around Wi-Fi by the SmartThings application.
Just one person writes that “Tried to conduct an update through the SmartThings application but it indicated there was no update accessible. As a final result I downloaded the firmware Zip file and copied its information to the root of a flashdrive. Related this flashdrive to the Q850T sound bar service port, with the audio bar on, and just after a handful of seconds the seem bar commenced flashing UPDATE.
“Once the update finished the audio bar electrical power cycled and arrived up on eARC and I experienced audio from the bar, rear speakers and woofer […] Fingers crossed that this most up-to-date firmware has forever settled the boot loop issue.”
We can see the 1021. version accessible on Samsung’s support web site here, even though it appears like using a USB is the way to go to put into action the take care of. We’re waiting around to hear back from Samsung on the continuing difficulties around Wi-Fi, though, so hope to be ready to update this posting with extra info shortly.