Attackers have managed to exfiltrate individually identifiable details (PII) of about 4.6 million shoppers of popular American department retail store chain, Neiman Marcus (NM), the organization has disclosed.
NM has roped in the cybersecurity experts at Mandiant to study the effect of the breach, which reportedly happened last calendar year in Might 2020, according to first investigations.
Even as the company is investigating the scope of the breach, it thinks the attack wasn’t the identical for all prospects, with some getting rid of far more information than other people.
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“The personal information for affected Neiman Marcus customers varied and may have included names and contact information payment card numbers and expiration dates (without CVV numbers) Neiman Marcus virtual gift card numbers (without PINs) and usernames, passwords, and security questions and answers associated with Neiman Marcus online accounts,” shared NM in a note to customers.
NM has apprised law enforcement agencies of the incident, which it says was restricted to its customers only and doesn’t appear to have affected the other brands of its corporate owners, namely, Bergdorf Goodman and Horchow.
While it hasn’t shared details about exactly when and how the breach was discovered, NM shares that once the incident came to light, the company initiated steps to “protect its customers.”
This included forcefully making users, who hadn’t changed the passwords of their NM account since May 2020, change their password.
The company has setup a dedicated call center and a website to field queries from their customers, and its CEO Geoffroy van Raemdonck has assured that the company “will continue to take actions to enhance our system security and safeguard information.”